Cranes and Configurators

Cincom

Fassi Group, a leading supplier of custom-built industrial cranes, selected Cincom Acquire™ product and sales configurators to increase the speed and accuracy of orders and provide guided selling to its international dealers.

Fassi wanted a solution which allowed their production specialists to create product and sales configurations without having to depend on their IT department.  Previous evaluations had proven fruitless as they have be unable to find a solution which could handle the complexity of their product line.  Another requirement was that the sales configuration be integrated with their ERP systems.

The Cincom product is a very powerful and versatile engine, able to cope with complex products and processes that are hard to manage, and producing error-free results”, said Roberto Calegari, Group Supply Chain Manager, Fassi Group.

Fassi aims to streamline configuration and sales, as well as their back-office processes of planning and production.

Fassi is now able to receive configurations from all over the world 24 hours a day. Orders from very different time zones (e.g., Australia and Canada) are already in the system when the Italian sales office starts working in the morning.

The product and sales configurator project took around six working months to implement with a group of four Fassi people. Calegari  said, “After four or five days of training, we could already start using it”.

Cincom offers a Fassi case study for download.

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